Privacy Policy

Moroccan Nature Trail ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have when using our website at moroccantrail.com and related services.

By using our website, submitting an inquiry, subscribing to our newsletter, or booking a tour with us, you agree to the practices described in this policy.

We may collect the following types of information:

Contact details such as your name, email address, phone number, and country of residence when you fill in a quote request, contact form, or newsletter signup.

Trip preferences including destination interests, travel dates, group size, budget, and any special requests you provide.

Technical data such as IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and analytics tools.

Communication records including emails, WhatsApp messages, and notes from conversations with our team related to your inquiry or booking.

We use your information to respond to your inquiries, prepare personalized tour proposals, process bookings, and provide customer support before, during, and after your trip.

With your consent, we may send you travel inspiration, promotional offers, and newsletters. You can unsubscribe at any time using the link in our emails.

We use analytics data to improve our website, understand visitor behaviour, and enhance the services we offer.

We may use your information to comply with legal obligations, prevent fraud, and protect the rights and safety of our company, customers, and partners.

Our website uses cookies and similar technologies to remember your preferences, keep sessions secure, and measure site performance. You can control cookies through your browser settings, though disabling them may affect certain features.

We may use third-party analytics services (such as Google Analytics) to understand how visitors interact with our site. These providers may collect anonymized usage data subject to their own privacy policies.

We do not sell your personal data. We may share information with trusted service providers who assist us in operating our website, sending emails, processing payments, or delivering tour services — always under strict confidentiality obligations.

We may disclose information when required by law, court order, or government authority, or when necessary to protect our legal rights.

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with continued protection under this policy.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including responding to inquiries, managing bookings, and meeting legal or accounting requirements.

When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to object to certain uses or request data portability.

To exercise any of these rights, please contact us at info@moroccantrail.com. We will respond within a reasonable timeframe.

If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

Moroccan Nature Trail is based in Morocco. If you access our website from outside Morocco, your information may be transferred to and processed in Morocco or other countries where our service providers operate. We take appropriate steps to ensure your data remains protected.

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Moroccan Nature Trail — Marrakech, Morocco

Email: info@moroccantrail.com

Phone: +212 (0) 663 184 281